Terms of Service

Document version: 1.0 Effective date: 2026-04-23 Last updated: 2026-04-23 Primary jurisdiction: Hungary (with UK provisions taking effect on launch in the United Kingdom)

These Terms of Service (the "Terms") govern access to and use of the Dayliner production-management service (the "Service"), operated by Balazs Okros (the "Operator", "we", "us"). By accessing or using the Service you agree to these Terms.

These Terms work together with our Privacy Policy, which explains how personal data is handled and is incorporated by reference. The rules on rights in the Service and in the content you upload form part of these Terms and are set out in Schedule 1 (Intellectual Property and Copyright) at the end of this document.

If you accept these Terms on behalf of an organisation, you confirm that you have authority to bind that organisation, and "you" then means that organisation. If you do not agree, do not use the Service.

A Hungarian-language translation is available on request. In the event of any discrepancy, the Hungarian version prevails for users whose principal place of business is in Hungary.

1. The Service

The Service is a multi-tenant, web-based application for managing live-event and tour production — including events and performances, performers, facilities and venues, equipment and vehicles, workflows, tasks and approvals, deals and documents, transport and logistics, messaging and email, and reporting to collective rights organisations. We may add, change, or remove features over time.

The Service is provided as a service, accessed over the internet. It is licensed, not sold, and no rights are granted except as expressly set out in these Terms, including Schedule 1.

2. Accounts and eligibility

1. You must provide accurate account information and keep it up to date.
2. You are responsible for all activity under your account and for keeping your credentials confidential. Enable two-factor authentication where available.
3. Accounts are for the use of named individuals authorised by the account-holding organisation. Do not share a single login between people, and do not permit access by anyone who has not accepted these Terms.
4. Notify us promptly at dayliner@pelso.co.uk if you suspect any unauthorised use of your account.
5. The Service is a professional tool and is not intended for children. You must be able to form a binding contract to use it.

3. Acceptable use

You agree not to, and not to permit any third party to:

1. use the Service in breach of any applicable law, or of any third party's rights;
2. upload or transmit material you are not authorised to use, including pirated media, third-party logos or brand assets, or documents containing third-party content used without authorisation (see Schedule 1);
3. upload malware, or attempt to gain unauthorised access to the Service, other accounts, or the underlying systems;
4. probe, scan, or test the vulnerability of the Service, or breach or circumvent its security, authentication, rate-limiting, or audit mechanisms;
5. scrape, harvest, crawl, or extract content, schemas, or workflow definitions in bulk or by automated means, except to export your own content using the tools we provide;
6. reverse engineer, decompile, or attempt to derive the source code or non-public components of the Service, except to the strict extent this cannot lawfully be excluded (see Schedule 1);
7. use the Service, its outputs, or its documentation to build or train a competing product or machine-learning model;
8. resell, sublicense, or make the Service available to third parties except as expressly permitted; or
9. interfere with or disrupt the integrity or performance of the Service or the data it contains.

We may suspend access to investigate suspected breaches of this section.

4. Your content

Content you upload, attach, embed, or otherwise submit through the Service ("Your Content") remains yours. The Operator does not claim ownership of it.

By uploading Your Content you grant the Operator a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, transmit, transcode, render, and display it solely to operate the Service for you (for example, generating thumbnails, sending email attachments, rendering PDFs, and transmitting setlists to collective rights organisations when you instruct it). This licence ends when you delete the content or close your account, except to the extent retention is required by law, by a legal hold, or by routine backups for a limited period.

You represent and warrant that you own or are licensed to use Your Content, that it does not infringe any third-party right, and that it complies with applicable law. The detailed rules on content rights, warranties, fonts and branding, templates, and notice-and-takedown are set out in Schedule 1 (Intellectual Property and Copyright) below, which forms part of these Terms. Personal data within Your Content is handled as described in the Privacy Policy.

5. Our intellectual property

The Service — including its software, design, database schema, workflows, business rules, interface, documentation, and seed/template content — is owned by the Operator and protected by copyright, database, and trade-secret law. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to use the Service for your own internal production-management purposes during your subscription. The full ownership, licence, and restriction terms are set out in Schedule 1 below.

6. Third-party services

The Service integrates with third-party services at your direction — for example, email providers (outbound delivery and inbound IMAP collection), storage providers, and collective rights organisations (such as Artisjus). Your use of those integrations may be subject to the third party's own terms, and we are not responsible for third-party services. You are responsible for any credentials or accounts you connect.

7. Fees

Where access to the Service is provided under a paid subscription, the applicable fees, billing cycle, and payment terms are set out in the separate order or subscription agreement between you and the Operator. Unless that agreement says otherwise, fees are non-refundable for the period after termination, and we may suspend access for non-payment after notice.

8. Availability and support

We aim to keep the Service available and to provide reasonable support, but we do not guarantee uninterrupted or error-free operation. We may carry out maintenance, and may modify or discontinue features. Where a separate service-level agreement applies, that agreement governs availability commitments.

9. Disclaimers

To the maximum extent permitted by law, and except as expressly stated in these Terms or a separate written agreement, the Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. You are responsible for your use of the Service, for the accuracy and lawfulness of Your Content, and for your own legal and reporting obligations (including collective-rights-organisation reporting).

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable mandatory law, including consumer-protection law.

10. Limitation of liability

To the maximum extent permitted by law:

1. neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill;
2. the Operator's total aggregate liability arising out of or relating to the Service and these Terms is limited to the amount of fees you paid to the Operator for the Service in the twelve (12) months before the event giving rise to the liability.

These limits do not apply to liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or to any other liability that cannot be limited under mandatory law (including, for users who are consumers, their mandatory statutory rights).

11. Indemnity

You will indemnify and hold the Operator harmless against third-party claims, losses, and reasonable costs (including legal fees) arising from Your Content, your use of the Service in breach of these Terms, or your breach of applicable law or third-party rights. This reflects the responsibilities set out in Schedule 1 below.

12. Suspension and termination

1. You may stop using the Service at any time; closing your account is governed by your subscription agreement.
2. We may suspend or terminate access immediately if you materially breach these Terms (including the acceptable-use and intellectual-property rules), if required by law, or to protect the Service or other users.
3. On termination, your licence to use the Service ends and we will handle Your Content as described in section 4 and the Privacy Policy. Provisions that by their nature should survive termination (including sections 4–5, 9–11, 13, and 15) survive.

13. Governing law and jurisdiction

These Terms are governed by the laws of Hungary, without regard to conflict-of-laws rules. The parties submit to the exclusive jurisdiction of the courts of Budapest, Hungary, save that the Operator may bring proceedings where you have your registered office or assets.

For users whose principal place of business is in the United Kingdom, the laws of England and Wales additionally apply in respect of the UK statutory provisions referenced in Schedule 1 below, and the courts of England and Wales have non-exclusive jurisdiction over those matters.

This clause does not deprive a user who is a consumer of the protection afforded by the mandatory provisions of the law of their habitual residence.

14. Changes to these Terms

We may update these Terms. Where we make changes, we will notify users in-app and/or by email to account administrators with at least seven (7) days' notice. Continued use of the Service after the changes take effect constitutes acceptance, consistent with §6:78 of the Hungarian Civil Code on standard contractual terms. If you do not agree to a change, you must stop using the Service.

15. General

• Entire agreement. These Terms (including Schedule 1), together with the Privacy Policy and any subscription agreement, form the entire agreement between you and the Operator regarding the Service.
• Severability. If any provision is held invalid or unenforceable, the remaining provisions remain in effect, and the invalid provision applies to the maximum extent permitted by law.
• No waiver. A failure to enforce a provision is not a waiver of it.
• Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
• Notices. Legal notices to the Operator should be sent to dayliner@pelso.co.uk; we may give notice to you in-app or by email.

16. Contact

Balazs Okros Hamer Avenue 36, Carterton, OX18 3GS United Kingdom Company registration number: - Tax number: - Email: dayliner@pelso.co.uk

Schedule 1 — Intellectual Property and Copyright

This Schedule sets out the rules that govern intellectual property in connection with the Dayliner service (the "Service"), operated by Balazs Okros (the "Operator"). It forms part of these Terms of Service. In this Schedule, references to "this document" mean this Schedule. It has three parts:

• Part A — The Service. Rights in the software, the user interface, the database schema, the documentation, and the know-how that make up the Service itself. These belong to the Operator.
• Part B — Your content. Rights in the material you upload through the Service. That material remains yours, subject to a limited operating licence.
• Part C — Acceptance, governing law, and the dated state of the Service. How you become bound by this document, which courts and laws apply, and what the Service does as of the date above.

If you have access to the Service, you are a "User" for the purposes of this document. If you accept on behalf of an organisation, you confirm that you have authority to bind that organisation, and "User" then means that organisation.

A Hungarian-language translation of this document is available on request. In the event of any discrepancy between the English and Hungarian versions, the Hungarian version prevails for Users whose principal place of business is in Hungary.

Note on legal references. Hungary is a Member State of the European Union. Where this document cites Hungarian law, the citation is to the national implementation of the underlying EU rule, and the original EU directive (or directly-applicable EU regulation) is cited alongside. The same EU rules apply, through the corresponding national implementation, in every other EU Member State; for Users in such States, references to Hungarian implementing statutes should be read as references to the equivalent national implementation. UK provisions are cited separately and take effect on launch in the United Kingdom.

Part A — Rights in the Service (End-User Licence)

A1. Ownership

The Service — including its source code, compiled object code, database schemas, data models, application logic, workflows, business rules, user interface, user-experience flows, screen designs, icons (other than third-party icon sets used under their own licences), illustrations, sample data, seed data, documentation, training material, prompts, configuration files, and any updates, patches, or derivative versions of the foregoing — is owned by the Operator and is protected as a literary work and as software under Directive 2009/24/EC on the legal protection of computer programs (the "EU Software Directive"), as implemented in Hungary by Act LXXVI of 1999 on Copyright (the "Hungarian Copyright Act" or "Szjt."), in particular §1(2)(c) and §58–60, and (for Users in the United Kingdom) under the Copyright, Designs and Patents Act 1988 (the "CDPA"), in particular Part I Chapter III.

Nothing in this document transfers ownership of the Service or any part of it to the User.

A2. Licence to use the Service

Subject to your continued compliance with this document and the agreement under which you obtained access, the Operator grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Service for your own internal production-management purposes during the term of your subscription.

The licence is granted for use of the Service as provided. It does not include any right to receive, possess, inspect, or use the source code, the database schema, the internal APIs, or any other non-public component of the Service.

A3. Restrictions

You must not, and must not permit any third party to:

1. Copy, reproduce, mirror, fork, republish, sublicense, sell, rent, lease, lend, distribute, or otherwise make the Service or any part of it available to any third party, except as expressly permitted by your subscription.
2. Modify, adapt, translate, or create derivative works of the Service.
3. Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, underlying algorithms, internal data structures, or non-public APIs of the Service, except, and only to the strict extent that, this restriction cannot lawfully be excluded under Articles 5(3) and 6 of the EU Software Directive (Directive 2009/24/EC), as implemented in Hungary by §59(2)–(3) and §60 of the Hungarian Copyright Act (and, for Users in the United Kingdom, ss.50B and 50BA of the CDPA). Where you intend to rely on those mandatory exceptions, you must give the Operator prior written notice identifying the interoperability or error-correction need, and a reasonable opportunity to provide the information needed (for example, interoperability information) so that decompilation is unnecessary.
4. Bypass, disable, or interfere with any technical protection measure, access control, rate limit, or audit mechanism of the Service.
5. Scrape, harvest, mine, crawl, or otherwise extract content, data, screen layouts, schemas, or workflow definitions from the Service in bulk or by automated means, except for export of your own User Content using the export tools the Service provides.
6. Use the Service, the documentation, the inventory in section C4, screenshots, exported data, rendered documents, or any other output of the Service to design, develop, train, benchmark, or assist a third party in developing a competing product, service, or machine-learning model. For the avoidance of doubt, this includes use as a feature specification, design reference, behavioural reference, or training corpus.
7. Remove, obscure, or alter any copyright, trademark, or other proprietary notice on or in the Service or its outputs.
8. Use the Service in violation of applicable export-control, sanctions, data-protection, or competition law.
9. Permit access to the Service by any user who has not accepted this document and the relevant subscription terms.

A4. Trade-secret status and confidentiality

The non-public components of the Service — including but not limited to the source code, the database schema, the internal APIs, the workflow and approval-rule data model, the seed and template content, the change-request review pipeline, the scoping and access-control logic, the unreleased portions of the user interface, and any technical or commercial information marked confidential or that a reasonable person would understand to be confidential — are trade secrets within the meaning of Directive (EU) 2016/943 on the protection of undisclosed know-how and business information (the "EU Trade Secrets Directive"), as implemented in Hungary by Act LIV of 2018 on the Protection of Trade Secrets (the "Hungarian Trade Secrets Act") and constituting business secrets ("üzleti titok") and protected know-how ("védett ismeret") under that Act, and (for Users in the United Kingdom) within the meaning of the Trade Secrets (Enforcement, etc.) Regulations 2018.

The Operator takes reasonable steps to keep that information secret, including by restricting access, requiring authentication, logging access, marking material confidential, and binding all Users by this document. You must:

• Treat that information as confidential and use it only as necessary to use the Service for its intended purpose.
• Not disclose that information to any third party except to your own personnel who need it to use the Service and who are bound by confidentiality obligations at least as strict as these.
• Notify the Operator promptly if you become aware of any unauthorised access, disclosure, copying, or use of any trade-secret information.

The confidentiality obligation survives the end of your subscription for as long as the information retains its confidential character.

A5. Database rights

The structured collections of data on which the Service relies or that it generates — including the catalogue of task definitions, workflow templates, role and permission models, scoping rules, seeded reference data (for example, transport hubs and standard task templates), and any aggregated or derived data sets produced by the Service — are protected by the sui generis database right under Directive 96/9/EC on the legal protection of databases (the "EU Database Directive"), as implemented in Hungary by §60/A–§62 of the Hungarian Copyright Act, and (for Users in the United Kingdom) under the Copyright and Rights in Databases Regulations 1997.

You may not extract or re-utilise the whole, or a substantial part evaluated qualitatively or quantitatively, of any such database, and you may not repeatedly or systematically extract or re-utilise insubstantial parts in a way that conflicts with the normal exploitation of the database or unreasonably prejudices the Operator's legitimate interests.

This does not affect your right to export and re-use your own User Content.

A6. Independent development and burden of proof

Nothing in this document prevents you from independently developing software that does not incorporate, copy, derive from, or rely on any non-public component of the Service.

However, the Service is identified by the dated functional inventory in section C4. By accepting this document you acknowledge that you have had access to the Service and the information described in section A4 from the date of your acceptance. If, after that date, you (or any entity you control, are controlled by, are under common control with, or have engaged) develops, releases, or markets a product that overlaps materially in feature set, workflow design, data model, or user-interface arrangement with the Service, you bear the burden of demonstrating, on the balance of probabilities, that the overlapping elements were developed independently and without reference to the Service or any of its trade-secret information.

This clause reflects the Operator's legitimate interest under the EU Trade Secrets Directive and Act LIV of 2018 (and, in the UK, the 2018 Regulations) in preventing the unlawful acquisition, use, or disclosure of its trade secrets, and is intended to be reasonable in scope.

A7. Consequences of breach

Breach of Part A causes the Operator harm that monetary damages alone may not adequately remedy. In addition to any other remedy available at law:

1. The Operator may suspend or terminate your access to the Service immediately, without refund of pre-paid fees attributable to the period after termination.
2. The Operator may seek interim and final injunctive relief under Articles 9 and 11 of Directive 2004/48/EC on the enforcement of intellectual property rights (the "EU IP Enforcement Directive"), as implemented in Hungary by §94(1)(b)–(c) of the Hungarian Copyright Act and §22 of the Hungarian Trade Secrets Act, and (in the UK) the equivalent statutory and equitable remedies, to stop the breach and to recover, destroy, or restrict access to infringing material, without having to demonstrate actual damage.
3. The Operator may claim damages and the surrender of enrichment under Article 13 of the EU IP Enforcement Directive, as implemented in Hungary by §94(2) of the Hungarian Copyright Act and §6:519 of the Hungarian Civil Code (Act V of 2013). Where actual loss is difficult to quantify, the parties agree, as a reasonable pre-estimate consistent with Article 13(1)(b) of the Directive and §94(2) Szjt., that damages will be set as a lump sum based on at least the amount of the licence fees that would have been due if you had requested authorisation to use the intellectual property in question, calculated by reference to the Operator's then-current commercial licence fees for equivalent use, plus the Operator's reasonable costs of investigation and enforcement. This sum is agreed as kötbér under §6:186 of the Hungarian Civil Code where applicable. For Users in the United Kingdom, damages are claimed under s.96 and s.97 of the CDPA, including additional damages under s.97(2) for flagrant infringement.
4. The Operator may recover its reasonable legal costs in accordance with Article 14 of the EU IP Enforcement Directive.
5. Where the breach involves a trade secret, the Operator may additionally pursue the remedies available under Articles 10–15 of the EU Trade Secrets Directive, as implemented in Hungary by §11–§14 and §22 of the Hungarian Trade Secrets Act (including corrective measures, recall of infringing goods, and publication of the judgment), and (in the UK) the corresponding remedies under the 2018 Regulations.

A8. Audit

On reasonable written notice and no more than once in any twelve-month period (more often if the Operator has a good-faith belief that a breach has occurred), the Operator may audit your use of the Service to verify compliance with Part A. You will provide reasonable assistance. The Operator will treat any information obtained in the audit as confidential.

A9. Mandatory law

Nothing in Part A excludes or limits any right that you have under mandatory law that cannot be excluded by contract, including in particular the rights granted under Articles 5(2)–(3) and 6 of the EU Software Directive (Directive 2009/24/EC), as implemented in Hungary by §59(2)–(3) and §60 of the Hungarian Copyright Act, and (for Users in the United Kingdom) ss.50A–50C of the CDPA. To the extent any provision of Part A would otherwise be unenforceable under mandatory law, it applies to the maximum extent permitted by that law and is otherwise severable.

Part B — Rights in your content

B1. Scope

Part B applies to every piece of content that passes through the Service, including but not limited to:

All such content is collectively referred to as "User Content".

B2. Ownership

1. You retain ownership. The Operator does not claim ownership of any User Content. Copyright and any other intellectual property rights in User Content remain with the original rights holder.
2. You grant a limited operating licence. By uploading User Content, you grant the Operator a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, transmit, transcode, render, and display that User Content solely for the purpose of operating the Service for you (for example, generating thumbnails, sending email attachments, rendering PDFs, displaying photos in the production portal, or transmitting setlists to third parties such as Artisjus when you instruct the Service to do so).
3. The licence ends when you delete the content or when your account is closed, except to the extent retention is required by law, by an active legal hold, or for backup and audit purposes for a limited rolling period.

The Operator will not use User Content to train machine-learning models, to derive aggregated or de-identified data sets for resale, or for any other purpose outside the operating licence in B2.2 without your separate, explicit consent.

B3. Your warranties and responsibilities

When you upload, attach, embed, or otherwise submit User Content, you represent and warrant that:

1. You own the content, or you have obtained from the rights holder all licences, consents, releases, and permissions necessary to use it on the Service.
2. You have the right to grant the licence in B2.2.
3. The content does not infringe any copyright, trademark, trade secret, moral right, right of publicity, privacy right, or any other right of any third party.
4. The content complies with all applicable laws, including the General Data Protection Regulation (Regulation (EU) 2016/679) as supplemented in Hungary by Act CXII of 2011 and (in the UK) by the Data Protection Act 2018 and the UK GDPR, defamation and personality-right rules under the Hungarian Civil Code (§2:42 onward), and obscenity laws.
5. You will obtain any performance rights, mechanical rights, and synchronisation rights required for setlists, stage plots, and any audio/visual material that references third-party works.
6. You are responsible for collective-rights-organisation (CRO) reporting — in Hungary, principally to Artisjus under Act XCIII of 2016 on collective management of copyright and related rights, and in the UK to the relevant societies (PRS for Music, PPL). The Service may assist with the workflow, but reporting accuracy and completeness remain your responsibility.

You must not upload:

• Pirated music, video, software, fonts, photos, or any other media you are not licensed to distribute.
• Logos, brand assets, or trademarks belonging to third parties without authorisation.
• Floor plans, technical drawings, or architectural plans you do not have the right to share.
• Contracts or other documents containing third-party content used in a way the third party has not authorised.

You will indemnify the Operator against any third-party claim arising from a breach of this section.

B4. Operator obligations

The Operator will:

1. Store User Content using the storage backend configured for your deployment.
2. Apply the access controls described in B6 so that User Content is only visible to users authorised by the uploading organisation.
3. Honour deletion requests for User Content within a reasonable period, subject to legal-hold and backup retention windows.
4. Respond to validly formatted infringement notices in line with B7, in compliance with Article 16 of Regulation (EU) 2022/2065 on a Single Market For Digital Services (the "Digital Services Act" or "DSA", directly applicable in Hungary), the residual notice procedure under §13 of Act CVIII of 2001 on certain issues of electronic commerce services and information society services (the "Hungarian e-Commerce Act", "Ekertv.", implementing Directive 2000/31/EC), and (in the UK) the Electronic Commerce (EC Directive) Regulations 2002.
5. Not use User Content for any purpose other than operating the Service, except with the uploader's explicit consent or as required by law.

B5. Technical safeguards

The Service is built around technical controls designed to reduce the risk of accidental or repeated infringement:

• Multi-tenant isolation. User Content lives inside an organisation. Server-side scoping and authorisation checks prevent records, including media, from being read across organisation boundaries.
• Role-based access control. Within an organisation, access is gated by roles, permissions, and per-event, per-facility, and per-performer access grants. A user can only see media attached to entities they are scoped to.
• Explicit content categories. Each entity that stores files declares the categories of file it accepts (for example, "photos", "logo", "riders", "floor plans", "documents", "attachments"). This avoids unstructured uploads where rights ownership is unclear.
• Audit trail. Content lifecycle events (creation, update, deletion) are recorded against the user who performed them, so that on a takedown the uploader, time of upload, and attached entity can be identified.
• Change-request review. Material uploaded by external performers via the portal flows through a review workflow before it is published to the rest of the production team. A reviewer with the appropriate role must approve the change, providing a human checkpoint at which obviously infringing material can be rejected.
• Authenticated portal access. External users (performers, suppliers, guests) authenticate before they see any material, and only see material scoped to their own performance or assigned tasks. The portal is not a public network and content is not exposed to anonymous visitors by default.
• Storage isolation. Media is stored on per-deployment storage with access controls that prevent direct enumeration of other tenants' files. Media URLs are bound to the requesting user's session.
• Setlist reporting workflow. The reporting workflow for collective rights organisations has three documented stages: requesting the setlist from the performer, uploading it to the CRO, and finalising the report within the legally required window. This makes it the performer's documented responsibility to declare any cover songs or third-party works performed, and the production team's documented responsibility to report them. Both steps are recorded in the activity log.
• No automated re-distribution. The Service does not automatically publish, syndicate, or share User Content to public networks. Outbound transmission only occurs when a user explicitly triggers it.

B6. Visibility model

B7. Notice-and-takedown

If you believe that User Content stored on the Service infringes a copyright you own or are authorised to enforce, send a written notice to dayliner@pelso.co.uk. The notice is treated as a notice under Article 16 of the Digital Services Act (Regulation (EU) 2022/2065) and §13 of the Hungarian e-Commerce Act, and must include:

1. Identification of the work that you claim has been infringed (title, rights holder, and where applicable a registration or catalogue number).
2. Identification of the infringing material, with enough detail for the Operator to locate it. Where possible include a URL, a screenshot, the organisation name, the performance, and the file name.
3. Your contact information: full legal name, postal address, telephone number, and email.
4. A statement that you have a good-faith belief that the use of the material is not authorised by the rights holder, its agent, or the law.
5. A statement under penalty of perjury that the information in the notice is accurate and that you are the rights holder or authorised to act on the rights holder's behalf.
6. Your physical or electronic signature.

Operator response

On receipt of a valid notice, the Operator will act expeditiously in accordance with Article 16(6) of the Digital Services Act and within the twelve-hour timeframe set out in §13 of the Ekertv. for notices that meet the statutory requirements, and will:

1. Acknowledge the notice.
2. Investigate, using the audit trail to identify the uploading user and organisation.
3. Disable access to the material in question pending resolution.
4. Notify the uploading user that the content has been disabled and provide a copy of the notice (with the complainant's contact details redacted on request).
5. Permit the uploading user to file a counter-notice (B8).

Repeat infringers

The Operator will, in appropriate circumstances, terminate the accounts of users who are repeat infringers. Repeat infringement is tracked through the activity log against the user's account and aggregated at the organisation level.

B8. Counter-notice

If you believe content you uploaded was disabled in error or as a result of misidentification, you may submit a counter-notice containing:

1. Identification of the disabled material and the location at which it appeared before it was disabled.
2. A statement under penalty of perjury that you have a good-faith belief that the material was disabled as a result of mistake or misidentification.
3. Your full legal name, postal address, telephone number, email, and physical or electronic signature.
4. A statement that you consent to the jurisdiction of the courts identified in section C3.

Counter-notices are handled in accordance with Article 17 of the Digital Services Act (statement of reasons) and §13(4)–(11) of the Hungarian e-Commerce Act.

B9. Fonts, themes, and branding

The theme system allows uploading custom fonts, logos, welcome and background images. You are responsible for ensuring that any uploaded font file is licensed for embedding and web use, and that any uploaded logo or brand asset is one you have the right to use. Many commercial fonts and brand assets prohibit redistribution; uploading them to a multi-tenant Service may violate their licence even if you own a personal copy.

B10. Templates

The template system generates documents such as contracts, invitations, and guest lists. When you create or modify a template:

• Do not embed third-party copyrighted text (lyrics, articles, terms taken verbatim from another company's documents) without permission.
• Do not embed third-party images, including stock photos, unless you hold a licence that covers the way the template will be used (typically commercial, multi-recipient, transactional email).
• Templates rendered into PDFs are still subject to this policy.

B11. Inbound email

Inbound email collected by the Service, together with its attachments, is treated as User Content from the moment it is forwarded into the Service by your mailbox. The Operator does not actively filter inbound email for copyright content, but the same notice-and-takedown procedure applies to anything stored in the inbox.

Part C — Acceptance, governing law, and the dated state of the Service

C1. How you accept this document

You become bound by this document by any of the following:

1. Click-acceptance. Ticking the active "I have read and agree" box presented in the in-app dialog. The box is not pre-ticked. The Operator records the timestamp, the user account, the IP address, the user-agent, the document version number, and the cryptographic hash of the document text you accepted.
2. Continued use after notice. Where the Operator has notified Users in-app or by email of a new or updated version of this document and provided at least seven (7) days' notice, continued use of the Service after the end of that notice period constitutes acceptance of the new or updated version. This is consistent with §6:78 of the Hungarian Civil Code on the incorporation of standard contractual terms.
3. Acceptance by an authorised representative. Where an organisation has accepted this document on behalf of its users, each user with access to the Service is bound through the organisation's acceptance.

If you do not agree, you must stop using the Service. You may at any time request, by writing to dayliner@pelso.co.uk, a copy of the version of this document you accepted and the record of your acceptance.

C2. No surprise terms

Sections A3.6 (no competing product), A4 (trade-secret status), A6 (burden of proof on independent development), A7 (consequences of breach including the agreed lump sum), and A8 (audit) are highlighted here as terms that may differ from what a User would ordinarily expect in a standard terms-of-service document. By accepting this document, you confirm that the Operator has expressly drawn these clauses to your attention, as required for the incorporation of unusual terms under §6:78(2) of the Hungarian Civil Code.

C3. Governing law and jurisdiction

This document is governed by the laws of Hungary, without regard to its conflict-of-laws rules. The parties submit to the exclusive jurisdiction of the courts of Budapest, Hungary, save that the Operator may, at its option, bring proceedings in any court of competent jurisdiction where the User has its registered office or assets.

For Users whose principal place of business is in the United Kingdom, this document is additionally governed in parallel by the laws of England and Wales in respect of the application of UK statutory provisions referenced above (CDPA 1988, Copyright and Rights in Databases Regulations 1997, Trade Secrets (Enforcement, etc.) Regulations 2018), and the courts of England and Wales have non-exclusive jurisdiction in relation to those provisions.

This clause does not deprive a User who is a consumer of the protection afforded by the mandatory provisions of the law of their habitual residence, where applicable.

C4. Dated state of the Service

As of the Effective date at the top of these Terms, the Service comprises (without limitation, and without disclosing the implementation of any feature) the following functional surfaces. Each User who accepts this document acknowledges that these features were present in the Service on the date of their acceptance.

Production and event management

• Multi-tenant organisation model with per-organisation data isolation.
• Event management with associated performances, performers, and personnel.
• Performance records carrying technical riders, hospitality riders, setlists, setlist tracks, stage plots, and input lists.
• Performer profiles with logos, photos, biographies, and rider documents.
• Performance personnel and performance guests, with role-based assignment.
• Stage and stage-details records linked to performances.

Facilities, areas, equipment, and resources

• Facility and venue records with photos, floor plans, documents, and technical specifications.
• Area and access-rule management with per-performer area-access grants.
• Equipment catalogue with categories, units, photos, and manuals.
• Consumable catalogue with supply tracking.
• Vehicle catalogue with photos, registration, and insurance documents.
• Generic resource records with assignments and timeline view.

Workflow, tasks, and approvals

• Workflow templates composed of schedule items, tasks, required users, and approval rules.
• Task definitions with type, priority, role-based responsibility, approval requirements, schedule-item linkage, and morphable target type.
• Schedule items and schedule rules with linked consumables, equipment, personnel, and users.
• Per-task approval workflow with multi-role minimum-approval thresholds.
• Change-request mechanism with revisions, field-level review, and acceptance/rejection by responsible reviewers.
• Pre-built workflow seeds for common production tasks (technical rider, hospitality rider, setlist request, Artisjus reporting, contract handling, accommodation, sound check, communications/marketing, crew and guest list, invoice payout, travel info).

Communications

• Email integration with inbound IMAP collection, outbound delivery with logging, per-account configuration, and themeable templates.
• In-app messaging with threads, participants, read tracking, and attachments.
• User notifications.
• Templating system with categories, media, themes, and dynamic-text rendering.

Deals and documents

• Deal records carrying multiple contract states (unsigned, signed by us, signed by them, fully signed) and invoice attachments.
• PDF generation for contracts, invitations, and guest lists from templated content.

Transport and logistics

• Transport and transport-request records linked to performances, with vehicle assignment.
• Pre-seeded transport hubs.

Reporting to collective rights organisations

• Setlist-track records linked to performances and gig schedule items.
• Three-stage Artisjus reporting workflow (request setlist, upload to Artisjus, finalise) with role-based responsibility, approval, and audit logging.

Identity, access, and audit

• User accounts with avatars, roles, permissions, available-user-roles, and per-event/per-facility access scopes.
• External-user portal for performers, suppliers, and guests, with token-based authentication scoped to a specific performance or task.
• Activity log covering content lifecycle events.
• Multi-language support (English and Hungarian).

This inventory is a functional description of the Service at a point in time. It is not a specification for reproduction. It is published so that any User accepting this document is on dated notice of what the Service does and so that the Operator can rely on that notice in any subsequent dispute concerning independent development under section A6.

C5. Changes to this document

The Operator may update this document. Material changes will be announced through the Service's in-app notification system and via the email address on file for organisation administrators. Updates take effect in accordance with C1.2. The "Document version" and "Last updated" fields at the top of these Terms reflect the most recent revision.

C6. Severability

If any provision of this document is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions remain in full force and effect, and the invalid provision will be applied to the maximum extent permitted by law.

C7. Contact

Send copyright notices, counter-notices, requests for the Hungarian-language version, requests for a copy of your accepted version, and questions about this document to dayliner@pelso.co.uk. Notices sent to any other address may not be processed within the timeframes set out in B7.